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How Skill Sets Work

What Is a Skill Set? A skill set is the combination of knowledge, personal qualities, and abilities that you’ve developed through your life and work. It typically combines two types of skills: soft skills and hard skills. Soft skills are interpersonal or people skills. They are somewhat difficult to quantify and relate to someone’s personality and ability to work with others. This in-demand skill set includes good communication, listening, attention to detail, critical thinking, empathy, and conflict resolution abilities, among other skills. Hard skills are quantifiable and teachable. They include the specific…

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How can you evaluate external training providers?

How can you evaluate external training providers? It’s reckoned that over 25% of the external training that companies provide for their staff fall far short of meeting their needs. So how can directors ensure it will work effectively and that it’s money well spent? Not a cheap option In a recent survey by Knowledgepool, more than 25% of employees questioned felt that the external training courses they had attended via work had little or no relevance to their job role. Many claimed to be none the wiser after sitting through…

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How to Find the Best Training Provider

How to Find the Best Training Provider Develop a short list of providers Remember, selecting a training provider is a formal procurement process just like any other, which means you should follow corporate buying best practice: research and compare the market and get quotes from a selection of providers, typically two to four. 2. Develop a detailed request for proposal Clearly specify your training needs, e.g. how many trainees, what type of skills, location, preferred style of delivery, and also establish your training outcomes. You can then prepare a request…

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How to Make an Evaluation Plan

How to Make an Evaluation Plan 1. Determine the evaluation purpose. An evaluation purpose explains why you are conducting an evaluation. To help shape your evaluation purpose, consider who will use the findings, how they will use them, and what they need to know. You might use training evaluation findings to: Develop a new training Improve an existing training Provide instructor feedback Determine if your training met the desired outcomes Make decisions about resource allocation 2. Develop the evaluation questions. Create evaluation questions that match your purpose. Evaluation questions are…

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